Frequently Asked Questions
Everything you need to know about our handcrafted leather goods.
What type of leather do you use for your products?
We exclusively use premium full-grain leather sourced from top-tier tanneries. This ensures that every item is durable, develops a unique patina over time, and maintains its structural integrity for years.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. For custom or handcrafted-to-order pieces, please allow an additional 5-10 business days for production before shipment.
What is your return policy?
We offer a 30-day return policy for all unworn and unused items in their original packaging. Please note that custom-engraved or personalized leather goods are final sale.
Do you offer a warranty on your leather goods?
Yes, we stand by our craftsmanship. Outlaw Leather provides a lifetime warranty on stitching and hardware. If your item fails due to a manufacturing defect, we will repair or replace it free of charge.
How should I care for my leather items?
To keep your leather supple and water-resistant, we recommend applying a high-quality leather conditioner every 3-6 months. Avoid prolonged exposure to direct sunlight and extreme moisture.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout. Please be aware that customers are responsible for any local customs duties.